NOIR SUPPLY — Shipping Policy

Last updated: September 13, 2026

At NOIR SUPPLY, we aim to process and deliver your order as quickly as possible. Please read the information below before placing your order.

1. Order Processing

Orders are usually processed within [1–3 business days] after payment has been successfully received.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you will receive a confirmation email with tracking information where tracking is available.

2. Delivery Times

Estimated delivery times are:

• UK Standard Delivery: [2–5 business days]

• UK Express Delivery: [1–2 business days]

• International Delivery: [5–15 business days]

Delivery times are estimates and are not guaranteed. Delays may occur due to circumstances outside our reasonable control, including courier delays, severe weather, customs processing, or other unexpected events.

3. Shipping Costs

Shipping costs will be displayed at checkout before you complete your purchase.

From time to time, NOIR SUPPLY may offer promotional shipping rates or free delivery. Any applicable offer will be clearly displayed on our website or at checkout.

4. Tracking

Where tracking is available, tracking information will be provided by email after your order has been dispatched.

Please allow some time for tracking information to become active after dispatch.

5. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information when placing an order.

If an order cannot be delivered because an incorrect or incomplete address was provided, please contact us at noir.supplyy@gmail.com as soon as possible.

Additional delivery or return costs may apply where the incorrect information was provided by the customer.

6. Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at noir.supplyy@gmail.com with your order number.

We will do our best to assist you and, where appropriate, investigate the delivery with the relevant courier.

7. Damaged Orders

If your order arrives damaged, please contact us as soon as possible at noir.supplyy@gmail.com.

Please provide your order number and photographs showing the damage so that we can investigate the issue and determine the appropriate solution.

8. International Orders

International orders may be subject to customs duties, taxes, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

International delivery times may also vary depending on customs processing and the destination country.

9. Contact Us

If you have any questions about shipping or delivery, please contact:

NOIR SUPPLY
Email: noir.supplyy@gmail.com